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How Does Employee Experience Affect Customer Experience?

Anyone who’s been to a store, restaurant or really any type of business knows that the employee you interact with can make or break the experience. When you exchange smiles and have a pleasant conversation with the cashier, you’ll probably want to return to the business or recommend it to friends. If the interaction is […]

Close up of healthcare worker wearing mask and face shield

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8 Ways to Combat Burnout in Healthcare

Healthcare has had higher rates of burnout for years. However, in the aftermath of the pandemic, these rates only worsened.In a survey led by Brigham and Women’s Hospital Investigators of physicians, nurses, and clinical and non-clinical staff from 206 healthcare organizations, 50% reported burnout. The highest levels were among nurses (56%) and other clinical staff […]

Blog

What are Compassionate Layoffs?

In recent years, the job market has shifted significantly, causing layoffs to become part of the business landscape for the foreseeable future. Right or wrong, businesses seem to look at layoffs as a standard, cost-cutting practice. They have been laying off and rehiring on a constant loop. We have seen through recent examples, however, that […]

People working on laptops and notebooks at long conference table

Blog

Why Employee Experience Matters

The Great Resignation. The Big Quit. The Great Reshuffle. Regardless of which of those terms you use, you are bound to strike fear into CEOs and HR leaders all over the country. Employees everywhere are working to redefine the expectations and standards in the workplace and their employers have no choice but to listen. According […]

Person interviewing another person over coffee

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6 Reasons You Should Conduct Stay Interviews

Employee turnover has become a major issue facing employers. Instead of sitting back and wondering, “hey, why is this happening?”, why not take action? Stay Interviews are a great way to plug those leaks before they sink your ship by finding out what is causing your employees to consider leaving. Give yourself time to improve […]

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16 Ways to Celebrate Earth Day

Since its conception on April 22, 1970, Earth Day has been a day to celebrate the environmental movement and highlight the need for everyone to be involved in protecting the Earth. Robert Swan once said, “The greatest threat to our Earth, is the belief that someone else will save it.” We should all be actively […]

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How Does Employee Experience Affect Customer Experience?

8 Ways to Combat Burnout in Healthcare

What are Compassionate Layoffs?

Why Employee Experience Matters

6 Reasons You Should Conduct Stay Interviews

16 Ways to Celebrate Earth Day

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